Privacy Policy outlines in comprehensive detail how S&P solutions (“the Company,” “we,” “us,” or “our”) collects, processes, stores, protects, and discloses personal information obtained through the use of our website [www.spsolutions.com.al] and any related digital services.
We may collect a broad range of information, including but not limited to:
– Personal Identification Data: Name, email address, phone number, address, company name, job title.
– Technical Data: IP address, cookie identifiers, device type, browser type, access times.
– Usage Data: Pages viewed, navigation paths, referral sources, time spent on pages, click interactions.
– Transactional Data: Services purchased, invoices, payment confirmations.
– Communication Data: Emails, messages, inquiries, support requests.
We use the collected information for:
– Providing services and responding to your inquiries.
– Personalizing user experience.
– Improving website speed, functionality, and content relevance.
– Performing data analytics, research, and performance optimization.
– Managing payments, billing, and financial reporting.
– Sending marketing communications where legally permitted.
– Ensuring compliance with legal and regulatory obligations.
– Preventing fraud and enhancing system security.
We process personal data under the following legal bases:
– Consent provided explicitly by the user.
– Legitimate interest in improving business operations.
– Contract performance obligations.
– Legal compliance requirements.
– Protection of vital interests when necessary.
Your data may be shared with:
– Third-party service providers (hosting, payments, analytics, CRM platforms).
– Legal or regulatory authorities.
– Business partners in the event of acquisitions, mergers, or restructuring.
– Professional advisers (lawyers, accountants, auditors).
We never sell personal data to third parties.
We may retain personal information only as long as required for operational, legal, or security purposes. After expiry of retention periods, data is securely deleted or anonymized.
We implement strict controls including:
– Data encryption (in transit and at rest).
– Secure server infrastructure and firewalls.
– Access control restrictions based on user roles.
– Regular security audits and vulnerability assessments.
– Strong password and authentication policies.
We use cookies for:
– Session tracking.
– User preference storage.
– Analytics and performance monitoring.
– Security enhancement.
– Marketing personalization.
Users may disable cookies, but some website functions may be limited
You may exercise the following rights at any time:
– Right to access your data.
– Right to correct or update inaccurate data.
– Right to delete data (“right to be forgotten”).
– Right to restrict processing.
– Right to object to processing.
– Right to data portability.
– Right to withdraw consent
We are not responsible for privacy practices of external websites linked on our platform. Users are encouraged to review external privacy policies.
We do not knowingly collect data from individuals under age 16. If such data is discovered, it will be immediately deleted
We do not use personal data for automated decisions that have significant legal effects on users.
By using our website, you agree to provide accurate information and maintain the confidentiality of any login credentials.
We may update this Policy periodically. Revised versions will include a new “Last Updated” date.
For inquiries, data requests, or concerns, contact:
Email: info@spsolution.com.al
Phone: +355 693331594